Thank You!

Lead Time:

• We are known for having a fast turnaround time.
• Most orders ship within 0–2 weeks.
  
• Drop-shipped items will be shipped directly from our partners.

Cancellation:

• You can cancel your order as long as it hasn’t been processed.

Shipping Insurance

• All orders come with free shipping insurance from Yotto Overland. This covers damage during shipping only —It doesn’t cover lost or stolen incidents.

Damaged?

• For damaged claims or replacements, the shipment must be damaged in a way that prevents installation or shows visible cosmetic issues.
• You must assist us to file a claim with the carrier and provide photos of the damaged box and product.

Lost / Stolen / Delayed Packages

• We’re not liable for stolen packages or if the tracking says delivered but the package isn’t there. Once shipped, it’s the customer’s responsibility to receive and track the package.
• If it’s been 21+ days with no updates, we’ll work on a insurance claim and offer a replacement with insurance approval.
  

Failed Delivery / Rejected Packages

• Customers are responsible for entering the correct shipping address. We are not liable for packages delivered to the wrong address due to typos.
• If a package was returned to us by carrier, due to failed of delivery, we will cancel the order and refund the order excluding our shipping cost and a 20% restocking fee to you.
  

Replacement Policy:

We stand by the quality of our products. If you receive a facotry defected item, we will send a replacement after receiving the defected product back from you.

Return Policy:

All returns must be made with in 7 days of delivery in original condition with all accessories included and unused.

• Restocking Fee: All returns incur a 20% and up restocking fee, depending on the condition.
• Return Shipping: Return shipping is the customer’s responsibility for any reason other than product defects.

Return Address:

RMA/Order#, A1-58 301 W Las Tunas Dr, San Gabriel, CA 91776

Due to product nature, some items are non-returnable. Please review the specific policy for each category on the policy page.

• Any color matched parts
• Used Graphics Vinyl Decal
• Used Combusto Diesel Heater
• Drop ship related products

False Returns:

All returned items are inspected and verified. If they don’t match the reason provided or were used, we’ll contact you to discuss the situation, and a refund may be denied. 

No Return & Yes Exchange

By placing an order with Yotto Overland, you acknowledge and agree to this policy. Please carefully select the correct product and color option to your needs.

Quality Guaranteed:

At our core, we specialize in refinishing parts sourced from trusted manufacturers. Before shipping, each item is carefully polished and inspected to ensure it meets our strict standards. We take pride in our high-level finish — and if you’re ever dissatisfied with the paintwork, we’ll do everything we can to make it right.

Damaged During Shipping

• Light scratches, or swirls on clear coat are NOT considered damage.
• For damaged claims or replacements, the shipment must be damaged in a way that prevents installation or shows visible cosmetic issues.
• You must assist us to file a claim with the carrier and provide photos of the damaged box and product.

Warranty on Color Matched/Raptor Liner Parts

We offer a 6-month warranty on our color-matched parts (excluding handle covers) against any defects resulting from the paint process. Our Raptorized lineup is covered by a lifetime warranty for any natural coating failures.

Please note: damage caused by misuse or user error is not covered under warranty. However, we still want to support you — if damage occurs due to user error, we offer a one-time free re-coating service. You cover the cost of the part, and we’ll take care of the coating and labor.

Disclaimer:

Yotto Overland is not liable for any human error-related damages to color-matched parts. These damages typically prevent us from honoring our warranty policy. This includes damage caused by God's plan, paint chips resulting from car washes, and rock chips. 

Check Before Install!

By purchasing, you agree to inspect the decal upon arrival and before installation. If the product arrives damaged in any way that would prevent proper installation, or if you’re dissatisfied for any reason, please contact us for a replacement or resolution before installing it.

This is very important — do not install the decal if you notice anything you do not like!

We do not offer refunds or returns once the decal has been installed. For installation errors such as creasing, misalignment, bubbling, or peeling caused by improper application, hold your detailer accountable.

Color & Fitment Variations

As each product is custom-designed, variations in color or fitment may occur. These do not qualify for refunds or returns.

No Returns

All decals are made to order. Once installation has begun, returns are not accepted under any circumstances.

Policy & Disclaimer

• The Combusto Diesel Heater is a custom turnkey product and is strictly non-returnable once used.
• We offer repair or replacement services for part failures within three months of delivery.
• Yotto Overland is not responsible for damages, malfunctions, or injuries resulting from installation, use, or operation.
• This unit and its components are manufactured by a third party. Yotto Overland’s role is limited to assembly and testing before dispatch.

Liability & Assumption of Risk

By purchasing and using the Combusto Diesel Heater, you assume full responsibility for its operation and associated risks. Yotto Overland is not liable for:

• Property damage
• Personal injury
• Equipment failure
• Legal penalties
• Financial loss

It is the buyer’s sole responsibility to ensure proper installation, operation, and maintenance according to the manufacturer’s guidelines and local regulations.

For Yotto Overland

• Painted Parts: 6-month warranty. Exclusions include user error, paint chip from pressure wash, road debris or anything related to god's act.
• Raptorized Parts: Lifetime warranty. Exclusions include user error, liner chip from pressure wash, road debris or anything related to god's act.
• Diesel Heater: 6-month warranty. Exclusions include modification made to the original design and improper usage.
• Decal Graphics: No warranty coverage.
• Cargo Platform: No warranty coverage.

Drop Ship Orders

For all drop-shipped orders, please contact the original manufacturer or supplier directly for any return or warranty claims. Yotto Overland does not provide coverage or handle claims for products fulfilled by third-party vendors

This warranty will be void if the product has been subjected to any of the following:

Warranty Avoid under：

• Improper setup, installation, or human error
• Accidents, damage, abuse, or misuse
• Use under abnormal or extreme conditions outside intended applications
• Normal wear and tear
• Use of parts, accessories, or attachments not approved by Yotto Overland
• Acts of nature or events beyond our control (Acts of God)

We take customer service and feedback seriously — and we treat chargebacks with the same level of importance.

By purchasing from us, you agree to contact us first to resolve any issues before initiating a chargeback. Filing a chargeback without giving us the opportunity to assist may result in forfeiture of your claim.

Stolen packages, we will assist you in filing a carrier claim. Please be prepared to provide valid proof (such as video footage). If tracking shows the item was “delivered” with proof of delivery and no further evidence is available, we may be unable to offer additional support and you will be rebilled.

Fraudulent chargebacks — including false claims of unauthorized purchases, missing shipments, or misrepresented products — will be fully contested and rebilled with supporting documentation. We reserve the right to take legal action and involve collections agencies if necessary.

By tagging us or using our designated hashtags on social media, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, repost, reproduce, modify, and/or distribute the tagged content, including images, videos, or captions, for promotional, marketing, or commercial purposes.

By placing an order with Yotto Overland through our website, invoice, or other form of payments, you acknowledge and agree to the terms and conditions outlined above. Payments made through these platforms are subject to our primary policy as outlined above.